How to reach Airtel customer care team? Are you a prepaid, postpaid, broadband customer or do you own a DTH service with Airtel? All Tech Buzz has all the customer care numbers that you will need for your issue. We have compiled a comprehensive list of Airtel customer care numbers.
National Airtel Customer Care Numbers
EmailPostpaid & Prepaid121*NA121@airtel.comComplaints198NA121@airtel.comBroadband121NA121@airtel.comDTH12150
* Airtel charges 50p per minutes for advisor assistance at 121.
**Mention your Airtel cusomter ID in the subject of the email for quicker response from Airtel.
Airtel DTH Customer Care
Customer Care NumberMadhya Pradesh & Chhattisgarh
0755 4448080Uttar Pradesh
08133848080Jammu & Kashmir
09596748080Bihar & Jharkhand
Other Airtel DTH Customer Care Numbers
Manual of Practice (Available 24/7):
Airtel Broadband and Landline Customer Care/Nodal Authority
Regional Office AddressAndhra Pradesh
Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, KeralaMadhya Pradesh & Chhatisgarh
Customer Service Reps Available: Monday to Friday from 9:30 am to 6:30 pm.
Visit your nearest Airtel Relationship Center: Click here
Frequently Asked Question (FAQs) – Airtel Customer Care
How do I view my current bill?
Airtel customers can view their current bill in the Billing section after logging into their account at airtel.in.
Alternatively, customers could view their current bill in My Airtel App. Simply go to Manage Account, then tap on My Account and look for Summary option.
How do I check or view my current plan/package?
Airtel customers could view their current plan/package by visiting this link.
Alternatively, go to My Account and then tap on My Package in My Airtel App.
How do I change my Airtel plan?
To change a plan, Airtel customers should login at airtel.in, then click on Plan & Services and go to Update Rental.
How do I view my payment history?
To check last three payments go to airtel.in, click on Billing tab and then Last Payments.
Or use My Airtel App on your Android phone or iPhone. Tap on Manage Account and then Payment history. It will only show the last three payments as well.
How can I get a copy of a bill?
Go to airtel.in and login with Airtel subcriber credentials. Once inside, click on Billing to view, email or download any bill. All the bills are available under Last Bull and Statements.
Alternatively, use My Airtel App. Tap on Manage Account, then My Account and finally Summary to view, download or email bills.
How do I view or download payment reciept?
Login at airtel.in with your subcriber credentials and click on Billing tab, then Last Payments and lastly View Details to view the receipt of any past bill payment.
How do I change from postpaid plan to prepaid plan?
Airtel customer can only change from postpaid plan to prepaid plan by visiting an Airtel Store. Customer will be required to provide Aadhaar number, ID and proof of address.
How do I change my Airtel Basepack?
Changes to Airtel Basepack could be made through online account.
How do I check advance rental pack available for my DigitalTV acount?
How do I check for new plans?
Go to My Plan Infinity to find the current Postpaid Plans offered by Airtel. Currently, Airtel is offering four plans ranging from Rs. 499 to Rs. 1599.
How do I file a complaint about Airtel service?
Please find the Regional/Nodal Authority office phone number and address above that’s nearest to you to conviently file a complaint. Working hours for most Airtel offices are from Monday to Friday, 9:30 am to 6:30 am.
If you’re still not satisfied with the resolution provided by the nodal office, Airtel has Appellate Athority to escalate the complaint. Appellate Authority can be contacted through email, fascimile, post or in person, or through the customer care number of the complaint center. Working hours for most Airtel Appellate Authority offices are from Monday to Friday, 9:30 am to 6:30 am.
Airtel customers need to file the complaint with Appellate Authority within 90 days of the original complaint or request a resolution time provided by the complaint center. You’ll get a Unique Reference number within 3 days of filing the complaint.
Nodal Offices for Airtel Customers
Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014Mumbainodalofficer.firstname.lastname@example.org
Appellate Authority Offices for Broadband & Landline Airtel Customers
Office AddressAndhra PradeshMs. Manjula Menon
Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016Delhi & National Capital RegionMr. Manish Kumar
Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015GujaratMr. Abhishek Sharma
Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054HaryanaMr. Pankaj Mahajan
Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029KeralaMr. Jayan Menon
Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, KeralaKolkataMr. Priyawrat Chauhan
Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West BengalMadhya Pradesh & ChhatisgarhMr. Devendra Jain
Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya PradeshMaharashtraMs. Riju Suji
Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014MumbaiMr. Manish Jain
Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101RajasthanMr. Anoop Verma
Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, RajasthanTamil Nadu /ChennaiMr. Sureshkumar B
Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004Uttar Pradesh EastMr. Prashant Gambhir
Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010Uttar Pradesh WestMs. Aishwarya Sweta
These are all the Airtel customer care numbers that we could find. If you know any other Airtel customer care numbers, please comment below and let us know. We will add them in our list.